Shipping policy

Shipping Policy

Last updated: November 12, 2026

Alani Nu ships within the United States. Standard Shipping is free.

Processing and transit

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes an estimated 4–6 business days. Weekends and U.S. federal holidays are not business days. These timeframes are estimates, not guaranteed delivery dates.

Tracking

Tracking information is sent to the order email after shipment. Carrier updates may take time to appear.

Address changes

If an address is incorrect, contact us immediately. We will try to update it before shipment, but cannot guarantee an address change after the order ships.

Delays, loss, damage, and delivery errors

Carrier disruptions, weather, or other circumstances may cause delays. If tracking is stalled, a package appears lost, an item arrives damaged, or delivery information is incorrect, contact us with the order number, tracking details, and photos when applicable. We will investigate with the carrier and provide the appropriate next step.

Contact

Alani Nu (store name: alanun)
Email: Support@drinkalaninlifes.com
Phone: (540) 986-0674
Address: 977 Dantignac St, Augusta GA 30901, United States
Website: drinkalaninlifes.com