Refund Policy

Last updated: November 12, 2026

This policy applies to Alani Nu orders delivered within the United States.

30-day return window

You may request a return within 30 days after delivery. The item must be unused, in its original condition, and in its original packaging. Include the order number or other proof of purchase.

How to start a return

Email Support@drinkalaninlifes.com before sending anything back. If the return is eligible, we will provide instructions and a prepaid label or another merchant-paid return method. Returns sent without authorization may not be accepted.

Damaged, missing, or incorrect items

Contact us promptly with the order information and clear photos when applicable. We will review the issue and arrange an appropriate resolution.

Refunds

After an eligible return is received and approved, the refund is issued to the original payment method within 10 business days. Banks and payment providers may require additional posting time.

Order changes and cancellations

Contact us as soon as possible before shipment. We will try to help, but a change or cancellation cannot be guaranteed once processing begins or the order ships.

Contact

Alani Nu (store name: alanun)
Email: Support@drinkalaninlifes.com
Phone: (540) 986-0674
Address: 977 Dantignac St, Augusta GA 30901, United States
Website: drinkalaninlifes.com